Privacy Policy

Your privacy is critically important to us. This policy outlines how Gables Bark & Learn collects, uses, and protects your personal information.

Information We Collect

At Gables Bark & Learn, we collect information primarily to provide and improve our services to you. This includes:

  • Personal Identifiable Information (PII): When you register for classes, book a service, or contact us, we may ask for your name, email address, mailing address, phone number, and pet's information (name, breed, age, behavioral notes).
    Purpose: To facilitate service delivery, communication, and personalized training plans.
  • Payment Information: For processing transactions, we collect billing details. Please note that we do not store full credit card numbers on our servers; this data is securely processed by our third-party payment partners.
  • Communication Data: Records of your correspondence with us, including emails and phone calls.
  • Website Usage Data: Non-personally identifiable information such as browser type, operating system, IP address, and pages visited on our site. This helps us understand how users interact with our website to enhance user experience.

How We Use Your Information

We use the collected information for various purposes:

  • To provide, operate, and maintain our services, including scheduling and administering training sessions.
  • To process your transactions and manage your service subscriptions.
  • To communicate with you, including sending confirmations, updates, and customer support responses.
  • To improve and personalize your experience on our website and with our services.
  • To understand and analyze how you use our services, helping us develop new services and features.
  • To detect, prevent, and address technical issues or fraudulent activities.
  • To send you marketing and promotional communications about Gables Bark & Learn services that might be of interest to you, only if you have opted in to receive such communications. You can opt out at any time.

Information Sharing and Disclosure

Gables Bark & Learn does not sell, trade, or otherwise transfer your Personally Identifiable Information to third parties without your explicit consent, except as described below:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. Examples include payment processors, email service providers, and website analytics providers.
  • Legal Requirements: We may disclose your information when required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our service.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology for data transmission. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The right to access, update, or delete the information we have on you.
  • The right to object to our processing of your Personal Data.
  • The right to request that we restrict the processing of your personal information.
  • The right to data portability.
  • The right to withdraw consent at any time where Gables Bark & Learn relied on your consent to process your personal information.

To exercise any of these rights, please contact us at info@gablesbarkandlearn.com.

Cookies

Our website uses "cookies" to enhance user experience. Cookies are small files placed on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. Note that some parts of the site may not function properly if you do so.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@gablesbarkandlearn.com
  • By phone: (305) 749-3571
  • By mail: Gables Bark & Learn, 3870 Southwest 8th Street, Suite 305, Miami, Florida, 33134, United States

Last updated: October 26, 2023